After purchasing a promotion service for your advert on suchen.expert, you can easily check whether it has been activated through your user area.
How to check the promotion status
Log in to your suchen.expert account and go to your user area. Open the "My Adverts" section and find the advert for which you purchased the promotion. Open the advert details — the active promotion services and their remaining duration should be displayed there. If the service is active, you will see the name of the promotion and the expiry date.
How quickly is a promotion activated after payment?
In most cases, promotion services are activated shortly after payment is confirmed. If you do not see the promotion listed as active within a reasonable timeframe, please check that your payment was successfully processed first.
What if the promotion does not appear as active?
If your payment has been confirmed but the promotion is not showing as active, please contact our support team. Provide your advert details and payment confirmation, and we will investigate and resolve the issue as quickly as possible.
Can I see when the promotion expires?
Yes. The promotion details in your user area should display the start date and the expiry date of each active promotion service. This allows you to plan ahead if you wish to renew or extend the promotion before it ends.
