If you are experiencing problems uploading images to your advert on suchen.expert, there are several steps you can take to identify and resolve the issue.
Check the file format and size
suchen.expert supports the following image formats: .jpg, .jpeg, .png, .tiff, .jfif, .webp, and .avif. Files in other formats cannot be uploaded. The maximum file size per image is 12 MB. If your file exceeds this limit or is in an unsupported format, convert or compress it before uploading.
Check your internet connection
Image uploads require a stable internet connection. If your connection is slow or intermittent, the upload may fail or take a very long time. Check your connection and try again on a stable network.
Refresh the page and try again
A temporary technical issue may have caused the upload to fail. Refresh the page and attempt the upload again. Make sure not to navigate away from the page while the upload is in progress.
Clear your browser cache
Cached data can sometimes interfere with file uploads. Clear your browser cache and cookies, reload the page, and try uploading again.
Try a different browser or device
If the problem persists, try using a different browser or device. This can help determine whether the issue is related to your current browser configuration or device settings.
Contact support
If none of the above steps resolve the issue, please contact our technical support team. Describe the problem, including the file format and size, the browser you are using, and any error messages you received. We will do our best to help you resolve it quickly.
