If you are unable to select a type or category when creating an advert, or if buttons on suchen.expert are not responding, there are several steps you can take to resolve the issue.
Refresh the page
Start by simply refreshing the page. Sometimes a temporary loading issue can cause elements to become unresponsive. Press F5 or use your browser's reload button to refresh and try again.
Clear your browser cache and cookies
Outdated cached data can sometimes interfere with how pages load and function. Clear your browser cache and cookies, then reload the page and try again. You will need to log in again after clearing cookies.
Try a different browser
If the problem persists, try accessing suchen.expert using a different browser. This helps determine whether the issue is browser-specific. We recommend using an up-to-date version of Chrome, Firefox, or Edge.
Disable browser extensions
Some browser extensions — such as ad blockers or script blockers — can interfere with the functionality of web pages. Try disabling your extensions temporarily and see if the issue resolves. If it does, re-enable them one at a time to identify the cause.
Check your JavaScript settings
suchen.expert requires JavaScript to be enabled. If JavaScript is disabled in your browser settings, many interactive elements — including buttons and dropdown menus — will not function. Enable JavaScript and reload the page.
Contact support if the problem continues
If none of the above steps resolve the issue, please contact our technical support team. Describe the problem in as much detail as possible, including which browser you are using, the steps that led to the issue, and any error messages you have seen.
