An Account Takeover (ATO) occurs when an unauthorised person gains access to your user account and uses it to modify data, send messages, or carry out other activities in your name.
How can you recognise an Account Takeover?
Warning signs include notifications about changes you did not make — such as modified credentials or security-related actions you are not aware of. Also watch out for activity you did not initiate, such as new listings, messages, or other actions. Be especially vigilant if messages were sent from your account that did not come from you, or if you no longer have access to your account.
How should you respond if you suspect an ATO?
Act quickly. Change your password on suchen.expert immediately using a new, strong password you don't use anywhere else. If you have used the same password on other platforms, change it there too. Also check the security of your email address — check for unknown forwarding rules or settings.
Support from suchen.expert
Please inform suchen.expert support as soon as you suspect a possible Account Takeover. Our team will help you secure access and take further protective measures.
How can you prevent an Account Takeover?
ATOs often result from weak or reused passwords, compromised email accounts, or phishing attacks. Careful handling of messages, secure and unique passwords, and a well-protected email address significantly reduce this risk.
