On suchen.expert, you can identify a blocked user by a red padlock icon. This icon indicates that a block is active for the person concerned.
Where is the red padlock icon displayed?
The red padlock icon may appear in the centre of the user’s profile or next to the user’s name. Check both places if you want to determine whether a person is blocked.
Make sure that you have opened the correct profile or conversation. If names are similar or you have several conversations, a quick comparison with the advert concerned can help prevent confusion.
What does the icon mean?
The red padlock icon means that the user is blocked and can no longer send you messages. This confirmed indicator is the definitive sign that a block is active.
Other icons, online status or a lack of response should not be treated as proof of a block. A person may not respond for many other reasons.
How do I apply a block?
These instructions only describe how to identify a block that is already active. If you want to block someone, you can find the verified steps in the article How does the ‘Block user’ function work on suchen.expert and how do I use it?
For suspicious, offensive or other inappropriate messages, do not rush to delete the conversation; report the message using the designated process. Instructions can be found under How do I report an inappropriate or suspicious message on suchen.expert?
How do I remove a block?
If you want to unblock the person, follow the separate guide How can I unblock a user on suchen.expert? Before unblocking, check whether you want to receive messages from this person again.
